FAQ

A valid credit/debit card is required to guarantee your hotel reservation. Your credit card may be charged one night’s stay plus tax approximately 30 days prior to your arrival as a deposit.  

Reservation cancellations must be made in writing to events@nationwidegroup.org on or before Friday, July 28, to avoid the hotel penalty. 

No-Show Fee: If you fail to arrive at the hotel on the date you requested, the hotel reserves the right to cancel your room reservation and charge one night’s stay. 

Early Departure Fee: Upon arrival, the Front Desk will verify your departure date. Should you depart earlier than your agreed departure date you may be subject to an early departure fee.

Upon check-in at the hotel, you must present a valid US-issued photo ID or passport and a credit/debit card in your name. The hotel will authorize your credit card/put a hold on your debit card for a total amount to include all room night charges, incidentals and applicable taxes. Any unused amount will be released at the time of check-out.

Rollaway beds may be available complimentary or at an additional charge depending on room type. If needed, it is recommended that you make the request in advance.

All hotels except for the Holiday Inn & Suites Nashville Downtown – Broadway have a check-in time of 4:00pm local standard time and check-out time is 11:00am local standard time. 

Holiday Inn & Suites Nashville Downtown – Broadway :Check-in time is 3:00pm local standard time and check-out time is 11:00am local standard time.

Upon check-in, you may store your luggage at no charge with the Bell Desk if your room is not quite ready. If you would like to request a late check-out, please do so the morning of your departure with the Front Desk. Additional charges may apply for extended check-outs.  

Preferred room type, location and specific amenities are on request basis only as actual suites are not assigned until check-in.  

Hotel group rates apply to single or double occupancy. Additional occupants may be subject to an additional fee per person per night (maximum of four guests per room).  

In August, daytime highs average around 89 F and overnight lows average in the 68 F. 

Nashville International Airport (BNA) is the most convenient choice when flying into PrimeTime. From there, it’s about an 15-minute drive/ride to Mucic City Center. 

Airport Check-In: In general, the airlines and the Transportation Security Administration recommend that passengers arrive at the airport at least two (2) hours before domestic flights. This allows ample time for you to check-in for your flight, check baggage and go through security screening. If you need to park, return a rental car or ride a shuttle from the airport parking area, be sure to include extra time for that. 

Nationwide PrimeTime is targeted by scammers offering to book hotel rooms for PrimeTime, claiming access to membership lists, or other sales pitches. Please note that hotel rooms in the group block may ONLY be booked through PrimeTime registration and Nationwide Marketing Group does NOT sell its member information. Beware of fraudulent companies offering different hotel rates or requesting reservation and/or payment information. If you have a question about an email or phone call you have received, please let us know at events@nationwidegroup.org.