Hotel Reservation Process
You must reserve your room through Sterling Events to receive the special group rate. Hotel reservations are during your PrimeTime registration. You must make your reservation by Sunday, July 11th, to receive the special group rate.
A valid credit/debit card is required to guarantee your hotel reservation. Your credit card will be charged one night’s stay plus tax approximately 30 days prior to your arrival.
Credit/Debit Card Policy
Reservation cancellations must be made in writing to GuestServices@SterlingEvents.com on or before Friday, July 30th, to avoid the penalty of one night’s room rate plus tax.
No-Show Fee: If you fail to arrive at the hotel on the date you requested, the hotel reserves the right to cancel your room reservation. A penalty of one night’s room rate plus tax will be charged to your credit card.
Early Departure Fee: Upon arrival, the Front Desk will verify your departure date. Should you depart earlier than your agreed departure date you may be subject to an early departure fee.
Check-in is 4:00pm. Check-out is 11:00am.
Preferred room type, location and specific amenities are on request basis only as actual rooms are not assigned until check-in.
Upon check-in, you may store your luggage at no charge with the Bell Desk if your room is not quite ready. If you would like to request a late check-out, please do so the morning of your departure with the Front Desk. Additional charges may apply for extended check-outs.
Maximum Occupancy in a Guest Room
The group rate applies to single or double occupancy. Additional occupants will increase the rate by $20 per person/night (maximum of four guests per room) except for children 12 and under who are occupying the same room as an adult.
Standard in-room Wi-Fi is included in the Resort Fee.
Parking & Directions
Self-Parking – $32 daily + tax
Valet – $40 daily + tax
*Parking rates are subject to change without notice.
Gaylord Opryland is located at 2800 Opryland Drive, Nashville, Tennessee 37214. CLICK HERE for directions.
On Property Assistance
If you would like to rent a motorized scooter or need a wheelchair, Bradley Health Services has a guest services desk located off the Cascades Lobby at Gaylord Opryland. You may rent equipment by calling 615.458.2615 or CLICK HERE to inquire online. It is highly recommended that you reserve a scooter in advance of your arrival to ensure availability.