Course Descriptions

Business Services

Business Insurance:  Do you have enough of the right coverage?
Mallory Parker, Nationwide Marketing Group
Reid Robison
Monday, 11:00 AM

Do you have enough coverage? Do you have the correct coverage? Do you have coverage for EVERYTHING you need? These are the common pitfalls that every dealer should aware of and concerned about. Laws change and marketplace exposures are ever evolving. It is unrealistic that anyone, except a true insurance professional, can know. Just being an agent doesn’t necessarily provide that expertise and can be costly. This session will feature experts from one of the nation’s largest and most successful insurance firms that excel in every area of business insurance. Every member should take a few minutes to attend this informative session and discover some of the major exposures that can be very detrimental to your business should they occur.


EPIC Protect Product Protection – The EPIC Difference
Susie Moore, Nationwide Marketing Group
Monday, 11:00 A
Tuesday, 9:00 AM

BACK BY POPULAR DEMAND!  Our signature product protection program is EPIC!  Join Susie Moore, Product Protection Program Director, to learn more about the EPIC Protect Product Protection program, powered by Centricity.  In this session, you will learn about the industry leading unique features, benefits and coverage that are EXCLUSIVE only to Nationwide Marketing group members, and available only through EPIC Protect.  The EPIC features include:

– Full Value limit of liability

– Coverage for functional components such as handles, knobs, racks and rollers

– $39 Deductible plan that provides you a lower cost option aimed at increasing in-store attachment rate

– Personalized terms & conditions delivered directly to the customer

If you are contemplating making a change to your current appliance and/or electronics protection program OR maybe you are ready to start offering protection plans, this is the session for you!  EPIC Protect can help you increase customer & product satisfaction, build customer loyalty and make you more money!


Furniture Product Protection Panel Discussion
Chad Burris, Nationwide Marketing Group
Monday, 7:00 AM

Join industry expert representatives from Guardsman and LifeProof furniture protection providers as they discuss relevant trends, challenges, and opportunities in the furniture category.  Come prepared with your own questions as we broach a wide variety of topics as it relates to the Nationwide furniture dealer.


Product Protection Dealer Workshop
Chad Burris, Product Protection Program Manager
Saturday, 3:00 PM

Are you looking to focus your attention on improving your product protection business?  Regardless of which protection program you offer, this session will provide a deep dive in to initializing and managing your plan for success regarding your protection plan program.

When we say workshop, we mean workshop!

Attendees are expected to come prepared with their individual store, unit, and product protection sales numbers, as we will be working with real numbers and real situations.  This session will be an open conversation where dealers share successes with other dealers as we navigate through the most important steps and processes to running a profitable protection plan business.

 

Digital Marketing

5 Reasons You Need Chat on Your Website: And the Retailers that are Doing It Right
Jennifer Danko, Nationwide Marketing Group
Sunday, 12:00 PM
Monday, 1:00 PM

“Hi there!  Let us know how we can help you!” You only get one chance to make a great first impression. We know that at least 80% of consumers are visiting our website or researching online before they walk in our door. What if you could greet them and offer help when they walk into your virtual store? Chat is the perfect opportunity to make the best possible first impression. It has also proven to be a high converting sales tool. In this session and round-table we will discuss the top 5 reasons you need chat on your website and learn more about how this tool can drive online and in store sales from the retailers who are using it.


AdRocket Boost: Skyrocket Your Digital Advertising (An NMG Dealer Roundtable)

The AdRocket Team and Leading Users
Monday, 8:00 AM

Join AdRocket experts Jennie Gilbert and Genna Majuta along with NMG AdRocket power users as they discuss the benefits they have experienced while using AdRocket Boost. They will examine digital advertising campaign analytics, increased traffic to their store’s WebFront and how the traffic to their WebFront resulted in hot prospects, quote requests and online orders.


AdRocket: Because Digital Advertising Isn’t One Size Fits All

Jim Kane, Retailer Web Services
Saturday, 1:00 PM
Sunday, 1:00 PM

Digital ads aren’t anything new, but there is a better way to execute them! In this session, you’ll learn which version of AdRocket is the best fit for your advertising needs. AdRocket Base lets you run effective digital ads without any monthly fee or commitments. AdRocket Boost drives customers to your store with a totally customized digital strategy tailor made for your business. You will earn real results and receive meaningful reporting along the way.


Automation, Machine Learning & Artificial Intelligence: how to use these high tech methods to advance your digital marketing footprint!

Jennie Gilbert, Retailer Web Services
Sunday, 3:00 PM

Automation, Machine Learning & Artificial Intelligence (AI) may sound futuristic, but these emerging technologies are already being used by big box retail today. This session will explain practical applications for independent retailers to add in these techniques too. Come hear from the experts at RWS about how to integrate these new technologies into your digital marketing strategy.


Digital Hip or Hype: Reviewing the Online Trends that Matter and Identifying Which Ones are Just Smoke and Mirrors

Jennifer Danko, Nationwide Marketing Group
Connor Johnston, Site on Time
Saturday, 4:00 PM
Monday, 7:00 AM
Tuesday, 10:00 AM

The rapid pace of digital might have you scratching your head!  Every day there are emerging digital marketing trends touted as “game changing”.  How do you know what is right for you and your business?  In this session we will explore revolutionary innovations like AI, Voice Search and Virtual Showrooms.  The right technologies, that offer incredible value and competitive advantages, will earn our team’s “HIP” award.  Those that are too early to invest in, or only offer relatively small incremental benefits at a high cost, will go on our “HYPE” list.  In this fun, fast paced course, Connor Johnston and Jennifer Danko of Nationwide Marketing Group’s digital team will show you what new technology can create genuine value- and what might just be hot air.


Driving Sales with Persuasive Video Messaging, What to Say and How

Kevin Bryant, Nationwide PrimeMedia
Sunday, 2:00 PM

This fast-paced, media-rich session, with PrimeMedia’s Kevin Bryant, will share rarely discussed messaging and ad strategies used by the world’s leading companies and show you how to exploit Nationwide’s resources to provide your company with those same competitive advantages.  From digital marketing, to television, to in-store marketing, persuasive and credible messaging is truly half the battle.  With hundreds of Nationwide market-tested assets and strategies provided to Members at either no cost or low cost, find out how you can upgrade your company’s messaging quickly and efficiently.

 

Expert 2 Expert Series: Advanced Strategies Idea Exchange
Jennifer Danko, Nationwide Marketing Group
Dawson Billock, Site on Time
Sunday, 11:00 AM

Are you interested in taking your digital ad campaigns to the next level? Are you wondering what digital strategies others are using in their campaigns that are working?  Jennifer Danko and Dawson Billock from Site On Time will discuss expert strategies for Google Search, Google Display and YouTube campaigns. We will look at use cases for these types of strategies and when it might be an appropriate opportunity to incorporate one of these into your current campaigns. In addition, we will cover key metrics and benchmarks to look as you add these to your campaigns. This will be an open forum class where we welcome questions and feedback about advanced digital strategies. You are welcome to come with strategies you currently have implemented to share for feedback. This is an advanced level course with some knowledge of Google Ads and Google Analytics.


Effective In-store Video: Influencing Shoppers at the Critical “Last 3 Feet”

Chris Bryant, Nationwide PrimeMedia
Sunday, 1:00 PM

Today, in-store digital signage has become a powerful tool for helping your team close more sales. From McDonalds to Walmart, the effectiveness of dynamic in-store video is undeniable. Let Nationwide’s MemberNet TV help convert your showroom into an information-rich buying zone.  See how easy and inexpensive it is to upgrade your showroom today with the persuasive and engaging power of MemberNetTV video messaging.


Facebook 1.0:  Functions of a Business Page

Zach Moore, Nationwide Marketing Group
Monday, 7:00 AM
Monday, 2:00 PM

With over 214 million users in the US, we all need a Facebook business page.  Have you wanted to start a Facebook page for your business but aren’t sure where to begin? Maybe you have a page but are curious about how to manage it effectively? This introductory class is for you. We will walk you through the steps of building and managing the functions of your Facebook page. Whether it is photos, videos, reviews, adding users, comments or messages you will walk out with the knowledge to be able to manage the page, update the information and post confidently.


Facebook 2.0: I have a Facebook Business Page #NOWWHAT?

Doug Marsh, Nationwide Marketing Group
Sunday, 12:00 PM
Monday, 1:00 PM

Do you already have a Facebook Business Page and some experience using it but want to get more out of it? If so, this class is for you! You know already that your customers are on Facebook, that`s why you have a business page.  But so many businesses jump into Social media without a plan and consequently, they scatter their efforts and are disappointed by the results.  This session will show you how to make more use of your page to reach more potential customers by first defining your social media goals.  Plus learn how Facebook Messenger for business can offer an alternative way to engage your audience, earn loyalty and improve your social reach. From Best Practices to Boosting posts, leave the class better prepared to know how to utilize Facebook into your marketing strategy.


Generational Marketing in Digital: A Case Study

Jennifer Danko, Nationwide Marketing Group
Dawson Billock, Site on Time
Saturday, 3:00 PM
Monday, 8:00 AM

As Gen Z’s earnings exceed $200 billion and their influence on household purchases reaches 93%, how do we captivate a new younger audience that is tech savvy and is taking control of household decision making? Take a data-driven dive into insights that correlate empirical evidence of the sales process and customer journey to Gen Z, Gen Y, Babyboomers & Millennials. This session, led by Dawson Billock and Jennifer Danko of Site on Time, will include case studies of qualitative data aggregated and analysis of analytics into our consumer insights that will leave you with improved knowledge inside of the thought process of each consumer generation and how it can be applied to your online digital strategy.


Get the Dirty, Low-Down on How To Run the Digital Marketing Marathon and Feel Like a Champion

Adam Gilbert, Retailer Web Services
Saturday, 2:00 PM
Monday, 11:00 AM

Domain names, websites, listing management, e-commerce, online reviews and digital advertising – Digital marketing isn’t a quick and easy sprint, it is a marathon! In this jargon-free session you will learn everything you need to know to build an actionable plan bound to turn you into a champion. You will walk away knowing what to do and when to do it – to get your digital marketing engine firing on all cylinders.


Hack your RWS Relationship – Get the Biggest Bang for Your Buck

Genna Majuta, Retailer Web Services
Sunday, 2:00 PM
Monday, 1:00 PM
Tuesday, 8:00 AM

Meet members of the RWS staff in-person and virtually to learn all the ways they provide whiteglove, personalized service to their clients. Take away hints, tips and tidbits on how to get the most out of the RWS product suite and make the most of your relationship with the expert staff that know all the ins and outs of the proprietary software.


HELP! Understanding Social Media in 2019 – A Nationwide Dealer Roundtable

Doug Marsh, Nationwide Marketing Services
Monday, 8:00 AM

We get it, Social media is a huge part of our marketing (and for many of us, personal) lives but how do we best utilize that powerful tool for our industry?  With the addition of popular platforms expanding seemingly daily, and all these platforms constantly introducing innovative features and affordances that add different dimensions to their offerings, the question becomes quite simply, “What platforms should my business be on?”  If this is your question, we are here to help! You don’t want to miss this session.

In this special panel session led by members, you’ll hear the answers first-hand from dealers who are winning on social media today as they help guide you down the path of Social Media Marketing.  We’ll explore the merits of Facebook, Twitter, Pinterest, and others as talk about how to market with these channels.  This unique session will draw on the experience of an esteemed panel, featuring Nationwide Marketing Group’s most progressive retailers.  We’ll dive into the most impactful social channels and learn how these dealers are marketing on each social outlet. Nationwide’s Doug Marsh will lead the discussion, exploring the most effective uses of social media marketing techniques and examples to drive store traffic. If you want to win on social media in 2019, make plans to attend this special dealer roundtable session, where you’ll leave prepared to harness the reach of the most powerful social media platforms and drive more traffic to your store than ever before!


Keep Your Eyes on the Prize: Learn How Monitoring Your Online Reputation Can Win You More Customers

Jon Cain, Retailer Web Services
Saturday, 4:00 PM
Monday, 10:00 AM

Learn how monitoring and controlling your online reputation will help you win customers’ business over your competitors. While reputation management isn’t a “set it and forget it” activity, this session will teach you how to manage it more efficiently and make sure your effort yeilds a consistent and strong return. You will learn how to: get more positive reviews written about your business, drive your overall star rating up, respond to bad reviwes and turn a bad review into a positive marketing asset.


Online, On-air and In-store Video: Putting the Power of PrimeMedia to Work for You

Chris Bryant, Nationwide PrimeMedia
Nathan Edge, Nationwide PrimeMedia
Sunday, 12:00 PM

Video’s persuasive impact is undeniable.  Whether viewed online via digital marketing, on-air through broadcast and cable advertising, or in-store as part of a digital signage program, video sells.   In this media-rich session you’ll learn the facts behind video’s effectiveness and see how to take advantage of PrimeMedia’s exclusive video services and programs. Learn how to take advantage of the thousands of video assets available from Nationwide’s Digital Video Warehouse, Nationwide’s Commercial Factory and MemberNet TV.


Show Them The Money: Win More Customers by Setting Up a Competitive Pricing Strategy on Your Website

Jennie Gilbert, Retailer Web Services
Sunday, 12:00 PM
Monday, 9:00 AM
Tuesday, 9:00 AM

Bad news first: not showing prices on your website sends potential customers straight into your competitors’ stores instead. Now the good news: RWS technology makes it easy to set up a smart digital pricing strategy that is completely automated so you can “set it and forget it”. This session gets beyond theory and into pracitce so you can walk away with everything you need to create the best pricing strategy for your store.


The Art of Rebranding for Digital

Marcus Vonier, Site on Time
Monday, 11:00 AM
Tuesday, 9:00 AM

It’s time for a refresh! In the spring Learning Academy session on Rebranding, Marcus Vonier, Senior Graphic Artist and Marketing Specialist at Site on Time, discussed how a rebrand can revitalize a tired brand. In this course, join Marcus as we take a close look at what a rebrand actually looks like when applied to digital channels, including your website, social media, and email marketing. After all, that is where your customers already are! We will help you recognize any existing limitations in your online branding, go over color theory for web-use to help you choose colors that best represent your brand, and show you how to maintain a strong online brand, even if your company has separate divisions. Walk with us through an actual demonstration of a digital rebrand to see how you can better reach your customers today.


The Click That Got Away- How to Use Remarketing Techniques to Win the Sale

Dawson Billock, Site on Time
Ariels Vines, Site on Time
Sunday, 12:00 PM
Monday, 2:00 PM
Tuesday, 8:00 AM

Less than 2% of online users convert on their first visit to a website- remarketing is one of the best and most effective ways to bring back that lost 98%.  You want the opportunity to reclaim those would-be conversions you almost closed — and to capture those visitors who showed a high intent to purchase your products or services.  In this session we will take a close look at what remarketing is and why it should be an important part of your marketing strategy.  Join Site on Time digital marketing specialists, Dawson Billock and Ariels Vines, while they examine best practices on segmenting visitors, share the best call to actions, and help you to time your remarketing efforts for your best return on investment.


What You Wish You Knew about Digital Before You Started

Jennifer Danko, Nationwide Marketing Group
Connor Johnston, Site on Time
Saturday, 4:00 PM
Tuesday, 9:00 AM

In the current market it has become increasingly important to utilize today’s innovations to move ahead and stay competitive.  Evolution in digital can be a great opportunity for your brand if you use it to your advantage—but where do you start?  You will be amazed at the quality of leads and traffic your digital campaigns will be able to produce and the transparency of analytics and data that is available. We want you to learn digital vocabulary, explore campaign best practices, and even red flags to look for in digital agencies. Connor Johnston and Jennifer Danko of Nationwide Marketing Group’s digital team will walk you through everything you need to know before you jump into digital marketing.

 

Financial Services

Courses and Details Coming Soon!

 

General Marketing

All the ways to leverage Nationwide’s inventory finance programs-a panel discussion
Frank Sandtner, Nationwide Marketing Group
Monday, 11:00 AM

In its simplest form, the use of inventory finance helps dealers with a simplified payment structure for product and possibly extended terms from some brands.  If you currently are a customer of either Wells Fargo CDF or Northpoint or both, are you sure you understand everything there is to know about these programs?  Are there things you need to consider that should cause you to use both programs?

Frank Sandtner will moderate this session with a series of questions that will be posed to both Wells Fargo CDF and Northpoint who will be on a panel.  The audience of dealers will have a fantastic opportunity to dig deeper or ask further clarifying questions.  The goal is for every attendee to leave the session with a clearer picture of how these programs work, and ideas on things you may be able to change in your business to either improve your cash flow, your access to capital, or some other findings.

The questions posed will range from some very basic ones like the brands covered by each inventory finance partner to more involved questions related to collateral, securitization, credit rules or ways to split purchases across multiple inventory finance companies.  No business can maximize its growth potential without an effective cash management strategy.  Use this session to help affirm or modify your strategy.


Driving Sales with Persuasive Video Messaging, What to Say and How

Kevin Bryant, Partner, Nationwide PrimeMedia
Sunday, 2:00 PM

This fast-paced, media-rich session, with PrimeMedia’s Kevin Bryant, will share rarely discussed messaging and ad strategies used by the world’s leading companies and show you how to exploit Nationwide’s resources to provide your company with those same competitive advantages.  From digital marketing, to television, to in-store marketing, persuasive and credible messaging is truly half the battle.  With hundreds of Nationwide market-tested assets and strategies provided to Members at either no cost or low cost, find out how you can upgrade your company’s messaging quickly and efficiently.


Effective In-store Video: Influencing Shoppers at the Critical “Last 3 Feet”
Chris Bryant, Nationwide PrimeMedia
Sunday, 1:00 PM

Today, in-store digital signage has become a powerful tool for helping your team close more sales. From McDonalds to Walmart the effectiveness of dynamic in-store video is undeniable. Let Nationwide’s MemberNet TV help convert your showroom into an information-rich buying zone.  See how easy and inexpensive it is to upgrade your showroom today with the persuasive and engaging power of MemberNetTV video messaging.


Online, On-air and In-store Video: Putting the Power of PrimeMedia to Work for You
Chris Bryant, Nationwide PrimeMedia
Nathan Edge, Nationwide PrimeMedia
Sunday, 12:00 PM

Video’s persuasive impact is undeniable.  Whether viewed online via digital marketing, on-air through broadcast and cable advertising, or in-store as part of a digital signage program, video sells.   In this media-rich session you’ll learn the facts behind video’s effectiveness and see how to take advantage of PrimeMedia’s exclusive video services and programs. Learn how to take advantage of the thousands of video assets available from Nationwide’s Digital Video Warehouse, Nationwide’s Commercial Factory and MemberNet TV.


The Benefits of Selling Premium Grill Brands

Jim Haas, Blaze Grills
John Laing, Nationwide Marketing Group
Sunday, 1:00 PM

Outdoor Living is one of the fastest growing categories in the “home” today.  Fueled by a growing economy, consumers are spending more money and time outdoors as an extension of their indoor environments.  This course will show how higher margins and additional dollars are available for the taking.  You’ll find out how expanding your existing customer base AND getting repeat customers in your store more often are critical to a well-balanced business.  Finally, you’ll learn what brands and products are best to partner with for long term success.


The Power of Public Relations
Amy Croom, Nationwide Marketing Group
Saturday, 1:00 PM
Tuesday, 8:00 AM

Everybody has a story to tell. The challenge is in recognizing what your story is and sharing it in ways that can maximize its reach. This course will help you do just that.

Some of the topics we’ll discuss include:
– Earned media vs. paid media
– Understanding what items are newsworthy and will attract the attention of a reporter
– The inverted pyramid: what it is and how you can use it to write a press release
– Good quotes vs. GREAT quotes
– The difference between a press release, a pitch and a media advisory – and when to use each one
– How to create a media list
– All the places you can share your press release
– Tips and tricks to help you ace an interview 


Wish You Could Hire Your Own Ad Agency? Now You Can!

Amanda Evans, Nationwide Marketing Group
Becky Jarrell, Nationwide Marketing Group
Saturday, 2:00 PM
Monday, 1:00 PM

Know you need to do a better job marketing your business, but just don’t have the time?  NMG is proud to introduce our new internal marketing agency specifically created for our members. This one-stop shop is modeled around taking the overall marketing planning and day-to-day marketing tasks off your plate and letting you focus on more immediate business needs. Join Amanda Evans & Becky Jarrell in this session to hear what we’re offering and how we can help you get the most out of your marketing spend!

 

 

 

Google Courses

Google:  Get Your Business Online
Google Team
Sunday, 12:00 PM
Monday, 7:30 AM
Monday, 1:00 PM

Explore Google My Business, a free tool for local businesses who want to connect with customers on Google Search and Maps. Get hands-on help creating or updating your business profile.

 

Google:  Using Data to Drive Business Growth
Google Team
Sunday, 1:00 PM
Monday, 9:00 AM
Monday, 2:00 PM

Google Analytics can help you gain insight into how consumers engage with your business online. Learn best practices analyzing customer trends and turning these insights into well-informed, actionable decisions.

 

Google: Connect with Customers Through Video
Google Team
Sunday, 2:00 PM
Monday, 10:00 AM

Today’s consumers can watch high-quality video content whenever, and wherever they want. This creates opportunities for business owners to reimagine the role of video content in their marketing strategies. During this session, we will introduce best practices for planning and creating content that drives audience engagement.

 

Google:  Drive Business Results with Google Ads
Google Team
Sunday, 3:00 PM
Monday, 11:00 AM

We explore popular campaign types and how each can help your business connect with local customers online, promote special offers, and grow brand awareness.

 

Leadership / Human Capital

Collaboration:  The Key to Transforming your Business
Kris Kuester, Nationwide Marketing Group
Saturday, 1:00 PM
Tuesday, 8:00 AM

Today, collaboration is perhaps the most misunderstood and under-leveraged business concept for business leaders.  Despite the advancement of technology that facilitates team collaboration more efficiently than ever before, many businesses still suffer from a lack of effective use of this powerful tool.  A working environment where individuals work together with a common purpose to achieve success for the entire business and team is the dream of leaders in every business.  Sadly, while this is the ideal, it is rarely the daily practice of any business, and independent retail is no exception.  Realizing the potential of building collaboration among your team could lead to more success than almost any other initiative you could attack in 2019.  If you’re ready to start the journey, join NMG’s Kris Kuester to learn how you can make the first steps to a properly aligned culture of collaboration, and how you can sustain this newfound ability and the associated success it brings for the long term!


Dealing with the Bad Apples:  How to Address the Bad Apples and Enhance Team Performance.

Kris Kuester, Nationwide Marketing Group
Saturday, 2:00 PM
Monday, 9:00 AM

We’ve all had a few bad apples on our teams, right?  If you’re thinking of the bad apple on your current team, then this session is one you won’t want to miss!  Studies tell us that having just one slacker or jerk in a group can cause a crippling 30-40% reduction in that group’s performance!  For many businesses, the solution seems simple:  FIRE THEM!  And you can, but you should be looking at termination as a last option.  Remember when you hired that “bad apple”?  They weren’t all bad!  There was potential and we saw something in them that warranted their spot on our team.  The same is true when you have an actual apple with a bad spot.  It doesn’t make the apple bad; you just need to carve out that bad spot, and then you can really enjoy the rest.  Often, the “bad apples” are allowed to stick around only as a result of their performance as financial producers, and the actual cost of replacing them is higher than you may realize!  In short, engaging your bad apples, no matter how bad they seem, can create a transformation that will have them leading the way as best-in-class members of the team!  If you want to discover how this is effectively done, then plan to join NMG’s Kris Kuester, human capital expert, for this interactive session where you can learn to save the bad apples on your team and emerge stronger than ever!


How Small Changes Create BIG Results:  A New Prospective on Goals and Success
Kris Kuester, Nationwide Marketing Group
Saturday, 3:00 PM
Monday, 7:00 AM
Tuesday, 9:00 AM

We’re taught goal setting from a young age as the best way to achieve what we want in life.  Be it getting in shape, building a successful business, finding more time to relax or any other aspirational achievement in life, we’ve been taught to set specific, actionable goals.  While this method of goal setting is correct in theory, it most often lacks in effectiveness as most of us fail miserably and fall short of achieving those lofty goals we set out to conquer.  The cause lies in the frequently large scale of our goals, and the lack of attainable smaller steps that culminate in the larger goal.  In this dynamic session from NMG’s human capital expert, Kris Kuester, you’ll learn more about the common reasons for goal failure as well as a path to radically change your goal achievement success!  If you’ve found yourself struggling to attain your loftiest goals, this session is a can’t miss!


Trading in Trust:  The Key to Increased Speed and Reduced Costs in Your Business

Kris Kuester, Nationwide Marketing Group
John Atwood, Enterprise Client Partner, Franklin-Covey
Sunday, 1:00 PM
Monday, 8:00 AM

Franklin-Covey’s John Atwood and NMG’s Kris Kuester join forces in a powerful session that will provide you with a clear understanding of the case for trust in your company and how it dramatically impacts your business results.  A staple of leadership development around the globe, Franklin-Covey has been instrumental in the development and growth of many of today’s preeminent leaders in virtually every industry.  In this session, you’ll take the first steps on a proven journey to becoming a more effective leader and to leading a more effective company.  Attendees will depart this session with a digitally delivered executive summary of the best-selling book The Speed of Trust, and more importantly, with actionable steps that will begin a transformation in your business.  This sure-to-sell-out session belongs at the top of the list for any leader who is looking for an edge in the growth and development of their leadership skills and their business.


Work/Life Balance:  The Myth, The Impact, and The Plan!
Kris Kuester, Nationwide Marketing Group
Saturday, 4:00 PM
Sunday, 2:00 PM

In today’s workplace, little is more scrutinized more than the balance of work and life.  In organizations where the balance has been achieved, we find an amazing environment that is both positive and productive.  In organizations where the balance of work and life is skewed, we find chaos and a work environment that is, in reality, working against the company’s goals.  As a leader, you often won’t hear your team vocalize unhappiness with their work/life balance until it’s too late, and they’ve chosen to pursue a better balance elsewhere.  Countless studies show that when work overwhelms life, talented team members will choose life, and a career change.  If you’re passionate about retaining your best people, and attracting more candidates like them to your business, you can’t afford to miss this session with NMG’s resident human capital expert, Kris Kuester!  This dynamic session will demystify this elusive subject for you and will equip you to ensure the long-term health and productivity of your team for years to come!

 

Mattress University

Course Details Coming Soon!

Sunday, 1:00 PM – 3:45 PM

 

Vendor Presentations

2019 Big Hitters: Stearns & Foster®, TEMPUR-breeze®, and Sealy Mattress-in-a-Box
Corinna Ranweiler, TEMPUR SEALY
Monday, 9:00 AM

Learn about target consumers, new technologies, and new products from TEMPUR SEALY. This session will cover brand evolution in Stearns & Foster, will explain new TEMPUR® Materials and technologies in TEMPUR- breeze®, and will discuss a new line to compete with online channels. Session will include product information and product previews for 2019.


AT&T 101: Add AT&T to your business – more money, more customers, less time!

Frank Rebel, AT&T
Lee McDonald, Nationwide Marketing Group
Sunday, 2:00 PM
Monday, 8:00 AM

Last fall we announced Nationwide’s exclusive partnership with AT&T. More than 15% of all PrimeTime attendees signed up to be AT&T dealers, with unique access to sell all of AT&T’s services including DirecTV, Broadband internet, and Mobile phones all with zero inventory.

Since PrimeTime, members of the group have already earned hundreds of thousands of dollars in commissions, increased their store traffic, and opened up connected home channels in ways never before possible.

Come see how your business can seamlessly add AT&T TODAY with little cost and full support from AT&T, DSI, and Nationwide Marketing Group.


AT&T 201: You’re an AT&T dealer – now what? Learn how to maximize sales, prep for iPhone launch and holiday sales
Frank Rebel, AT&T
Lee McDonald, Nationwide Marketing Group
Sunday, 3:00 PM
Monday, 10:00 AM

You’re an AT&T dealer, now what?

Come to this session and learn all about how to maximize your profits by taking advantage of DSI / AT&T resources.

Some of the topics for this session will include:

  • What to expect of the coming iPhone launch and how to maximize profits
  • Testimonials from Nationwide Members on what they’re doing and what is and is not working
  • Access to AT&T leadership for live Q&A


Beko Eliminates the Race to the Bottom

Mark LaMar, Beko Home Appliances
Sunday, 3:00 PM

Maximize and fully leverage what you can do that your competitor can never and will never do.

In this session you will learn how to easily perform powerful “in-store” demonstrations for your customer, fully engaging them and creating an exceptional customer experience unable to be duplicated by your competitor.

If they like what you’ve demonstrated to be of value to them, after shopping your price, the customer will be forced to come back to you.

This course covers key features/benefits of the fastest moving, most popular products from 4 categories. Products categories featured include examples from refrigeration, ranges, dishwashers and laundry.

Functionality of each product will  include valuable user benefits, and real world examples of how we use our appliances every day. What you will see here are demonstrations that are most appealing to the more active 30 to 55 year-old demographic, focusing more on health and nutrition. You already have the demographic you have successfully developed – this is the demographic we need to now cultivate. You will find it here in this powerful presentation.


BSH New Dish/Refrigeration/Slide-In Ranges

BSH Home Appliances
Sunday, 2:00 PM

New Dish
New Refrigeration
New Slide-In
360 Insights New Gen


Cleaning the Air: Ventilation Basics

Craig LaFontaine, Broan
Mark Williams, Broan
Monday, 10:00 AM

The topics we will cover include:

  • The Importance of Good Ventilation
  • Key Concepts and Terms
  • Design Considerations
  • Style, Design, and Product Specification Options
  • How to qualify the customer and how to sell ventilation


Cooking Up Innovation with Frigidaire!
Allison White, Electrolux
Sunday, 2:00 PM

Meet Frigidaire Gallery’s all new lineup of Front Control Freestanding Ranges, the first ranges on the market to include Air Fry!  Learn all about how this HOT trend works and why you need it.  Walk through Frigidaire’s new Manual Clean Ranges designed with new features to enhance the consumer experience!  We’ll take a look behind the hinges and learn why these are the best ranges we’ve ever made!


Delivering/servicing a winning experience for your customers!
Bob Bauer, DispatchTrack
Monday, 10:00 AM

In this learning academy we are going to review what it takes to provide your customer with an awesome delivery and service experience.  We all know that your delivery crews and service technicians are the last person to represent your customers in the field.  We are going to cover the necessary steps that are needed to leave your customer with a positive impression of your company through communication, streamlining your routing, allowing your customers to track real time information and provide complete real time visibility to your organization.  Having a complete picture of the experience with your customers including pictures, notes and higher level configuration communication from your drivers.


Dressing Your Beds to Make Your Registers Ring
Christie Parente, HiEnd Accents
Monday, 11:00 AM

We will show Members how accessorizing, and dressing the bedding displays in their stores, can create plush, comfortable, and inviting vignettes in their stores will help their customers better visualize the bedroom set up in their homes. We will teach them tricks to the trade on how to achieve a plump, cozy look to their displays. We will show how mattress stores can also benefit from adding some color and excitement to their stores, and make themselves stand out from run of the mill mattress stores. All these things will give their customers a one stop shopping experience, and add dollars to their bottom line.


Frigidaire Fresh Obsessed!
Allison White, Electrolux
Sunday, 1:00 PM

Take a deep dive into Frigidaire’s lineup of newly redesigned Top-Freezer Refrigerators and Upright Freezers!  These products have been redesigned from the ground up with consumer-driven innovation & design.  Learn about the optimized capacity and the latest in cooling technology that keep these Frigidaire’s FRESH!


GE Appliances New Product Introductions – 4 Door Refrigeration, Front Load Laundry, Top Load Laundry
Alex Ochsner, GE Appliances
Whitney Trowbridge, GE Appliances
Sunday, 3:00 PM

We will discuss GEA New Product Introductions focusing around 4 Door Refrigeration, Front Load Laundry, and Top Load Laundry.

Please come and learn more about the latest and greatest from GE Appliances.


GE Appliances – New Cafe Minimal, New Top Mount Refrigeration, New SS Tub Dishwasher

Alex Ochsner, GE Appliances
Whitney Trowbridge, GE Appliances
Sunday, 2:00 PM

We will show  you the new Cafe Minimal line up launching in the fall of 2019
We will also show you our new Top Mount Refrigerators
Finally you will see our new line up of SS Dishwashers


Important Updates for Your Synchrony Program
Erik Fogelson, Synchrony
Monday, 8:00 AM

In this informative session we’ll cover some of the “Hot” topics for our Synchrony partners :

–              Marketing – focused on the HOME Network, providing updates and what you should be doing to market your business to the millions of customers who now have their HOME Network cards.  We will also discuss some of the upcoming things Synchrony is doing through the HOME Network to bring more customers to your businesses.

–              Business Center – review the recent updates and enhancements to Business Center.

–              Disputes Process – nobody likes getting and dealing with customer disputes – in this session we’ll review a new tool Synchrony has launched in our Business Center to improve communication and your ability to manage our customer disputes process.


KitchenAid Brand

Ashley Willis, Whirlpool
Sunday, 1:00 PM

Join our Sales Training Managers as we celebrate “100 Years of KitchenAid”. This training will focus on the KitchenAid Consumer, and how they use KitchenAid Products to express themselves in the kitchen.  Discover commercial style ranges as they fuel the culinary fire with new vibrant colors.  Elegant design stands out as you learn to complete the suite for the most impact on your sales floors.


Mastering Logistics with Technology to Meet Demanding Customer Fulfillment Expectations
Brian Robinson, STORIS
Monday, 1:00 PM

Being able to get purchased merchandise into your customers’ hands in their desired time frame is a key competitive differentiator. Consumer expectations of seamless logistics are more demanding than ever thanks to companies like Amazon and Wayfair. Is your business using the technology tools available to best position your supply chain for success? In this seminar, we will review the current state of consumer expectations and rising trends in fulfillment. We will overview operation-wide technologies available from warehousing and inventory management to point of sale and delivery. This seminar will give you key insights to maximize your distribution potential across your stores and eCommerce channels.


Maytag Brand

Resa Crenshaw and Krista Nix, Whirlpool
Sunday, 3:00 PM

Join our Sales Training Managers as they talk Power, Reliability, and Durability with the Maytag Brand. This training will focus heavily on Maytag Front Load Laundry while also empowering you with “reasons to believe” in the new Maytag Cast Iron Suite.  The new front load line brings the most powerful cleaning to life with one push of the Extra Power button.  We’ll show you how to boost stain fighting on any wash cycle.  Cast Iron Finish is not only unique, but functional too.  Learn how to sell an entire suite of the newest Maytag finish.


SAMSUNG Home Appliances
Stacia Heintz, SAMSUNG
Sunday, 3:00 PM

Learn about how Samsung is leading the industry with Connected Living!

Discover the new line of washers loaded with innovative and time-saving features to take the hassle out of doing the laundry.

Preview the new Tuscan Stainless Steel finish which beautifully complements the textures and materials most current in today’s design market.

And, see how Samsung over indexes with the new generation of home buyers!


Service Power – The Trusted Name in Service Scheduling and Logistics Launches HUB to Streamline Your Service Department
Kaustubh Pradhan, Service Power
Frank Sandtner, Nationwide Marketing Group
Sunday, 1:00 PM
Tuesday, 8:00 AM

ServicePower HUB Business Management Software is built for service providers (servicers) that deliver services to customers using a work order-based process. In other words, ServicePower HUB BMS is a standardized work order management system designed to enable service companies manage day-to-day field service operations and optimize the delivery of valued services, eliminate paperwork, and spend less time on non-revenue-generating tasks.

Learn how this software can help YOU!


Sleep Better At Night: How to Measure & Optimize Your Business’ Financial Health
Tim Kiser, Wells Fargo CDF
Monday, 10:00 AM

Whether you are new to working with financial statements or just need a refresher, join us for this hands-on working session where you’ll learn about key performance metrics to help optimize your business’ financial and operational performance. You’ll rest more easily when you have tools to help you understand how to value and manage your business for long-term success.


Synchrony HOME Network

Rob Krause, Synchrony Financial
Monday, 10:00 AM

Want access to more customers with established buying power ???

Synchrony Financial is introducing an innovative program to Nationwide members that will bring thousands of retailers together to provide more opportunities for cardholders to purchase what they need for their home – The HOME Network – scheduled to launch in 2018.

Join us in this informative session to learn 1.) what is The HOME Network, including the success Synchrony has had with Networks in the Healthcare and Auto industries;  2.) the short-term and long-term benefits to a NMG member of inclusion in The HOME Network;  3.) best practices for utilizing the increased buying power included in The HOME Network, including marketing;  4.) Open dialogue and Q&A around The HOME Network concept and benefits.


The Advantage and Power of LG Brand in Driving Growth for Today’s Retailers
Don Wilson, LG Electronics
Mike Pechtel, LG Electronics
Sunday, 1:00 PM

By attending this session, you will gain an appreciation for how LG can help you drive growth in your business results through increases in sales, driving higher average retail sales values, and improving your overall profitability of your appliance business. Presentation will provide a look at the many industry leading product innovations that are already driving growth for Nationwide members so far in 2019.


Turning your accounts payable department into a revenue generator
John MacLeod, Comdata
Frank Sandtner, Nationwide Marketing Group
Sunday, 3:00 PM
Monday, 2:00 PM

Business leaders are being increasingly called upon to provide strategic leadership to identify ways to eliminate cost, increase efficiencies, and ultimately provide bottom line improvement. Ironically, financial operations are often neglected in this effort, despite the fact that tremendous improvement opportunities exist.

  • Do you currently issue checks to pay your vendors today?
  • Did you know that the average cost of paying an invoice with check today is $5.14(Paystream Advisors)?
  • Would you like to reduce costs associated with printing, postage, processing, check fraud, and labor?
  • Would you like to turn Accounts Payable into a revenue generator?

Comdata, as part of FLEETCOR Technologies, is one of the largest payments companies in the world, with a reputation for high-growth and proven, scalable models for product innovation.  Our core focus is providing innovative electronic payment solutions that enable clients to build world-class payment programs.

Please join John MacLeod, VP of Strategic Partnerships with Comdata, as he discusses how Comdata’s innovative payment and operating technology(integrated payables, virtual cards, and corporate cards) can drive actionable insights from spending data, build enhanced controls and positively impact organizations’ bottom lines.


Whirlpool Brand

Resa Crenshaw and Hannah Englebrecht, Whirlpool
Sunday, 2:00 PM

Join our Sales Training Managers as they dive into all things Whirlpool Brand. This training will focus on giving you the tools you need to pitch Whirlpool Front Load Laundry and Whirlpool SMART Kitchen Packages on your sales floor.  Explore the new front load line and learn the best ways to step up using features exclusive to the Whirlpool brand such as the Load & Go™ dispenser.   The Whirlpool SMART Kitchen is made to keep the day moving.  In this session, you’ll learn how to sell using real life situations that will speak directly to your customers and their needs.  Connectivity is the way of the future!

Why Buy Into Buying Local
Bill Brunelle, Independent We Stand
Saturday, 1:00 PM
Monday, 2:00 PM

Nationwide Marketing Group has partnered with Independent We Stand to help members  leverage their locally owned status and tap into America’s growing desire to “Buy Local.” As part of that collaboration, each Nationwide Marketing Group member is provided with a free premium membership to Independent We Stand. This session will help you understand the ‘buy local’ movement and how to use Independent We Stand resources to help build your local brand and stand out from the big box stores and national chains


Why Sell Traeger
David Niedzielski, Traeger Grills
Glen Morris, Traeger Grills
Monday, 9:00 AM

We will cover why selling the outdoor industries hottest and fastest growing brand is a must have in your floor set arsenal. The course will be an open discussion and presentation to engage the audience, take questions, and will also include testimonials from current Nationwide Members selling the brand.

Topics to be discussed:
-Margin & return business opportunity
-Lifestyle brand following
-Brand influence
-How to be successful with Traeger
-Current member success


Winning In Store Mattress Experience: Grow your bedding business with Dream Map diagnostic system by Xsensor
Brent Biermann, Xsensor
Monday, 11:00 AM

Buying a mattress can be a confusing process for your customers. Today’s engaged mattress shopper wants technology to take the confusion out of the purchase process. They also want the best mattress they can buy to give them a BETTER NIGHT’s SLEEP.

Learn how you can differentiate from your competition by offering state of the art pressure imaging technology to create a great guest experience.

By adding the Dream Map system by Xsensor you will:

  1. Increase your close rate
  2. Increase your average sale
  3. Reduce returns

Here is what fellow Nationwide member Phil Adams of Furniture and Mattresses of Oklahoma City has to say:

“Our system has now paid for his system twice since he has had it over the last 2 weeks. I trained his team on Friday August 25 and their first sale was an $8900 sale of 3 twin mattresses.”

There is also third party financing available. Learn how you can grow your bedding profits by attending this session.